Escape JSON chars in URL or body

JSON escapes special chart into this format; \u00E5 \u00E4 \u00F6

To escape them you can use a Groovu variable to UTF-8 encode

1. Click on Variables
2. Click on the tab Groovy variable

3. Paste in the script below

    Summary example

   return new String(issue.summary.getBytes("UTF-8"));

    Custom field example

   import com.atlassian.jira.component.ComponentAccessor
   def customFieldManager = ComponentAccessor.getCustomFieldManager()
   def CF_ID = 10301
   def CF = customFieldManager.getCustomFieldObject(CF_ID)
   def cfValueOfIssue = issue.getCustomFieldValue(CF)
   
   return new String(cfValueOfIssue.getBytes("UTF-8"));

4. Change the custom field variable to the id of your system
5. Name it to access it as a variable in the body or URL.
6. Enable it for the action(s) that shall use the script

Example usage

IQL with custom field that contains the name which could have special chars in it.