To send data when something happens in service now there are a few steps to go through. This can be done by using either the method below,
- In the native ServiceNow window, navigate to System Definition > Business Rules > New.
- Click New and name it send Incident to iHub
The Business Rule fields to be configured are as follows:
Name The name of the business rule.
Table The table that this business rule will run on.
‘Incident’ [incident] or any other table
Active Set to true to enable this business rule.
true Advanced Set to true to reveal the advanced version o the form.
true