Selected Event

The event triggered when updating, creating or transition an issue

Run only on these project(s)

Limit the event handler to only run on the specified projects, this check will be done directly after the event is triggered.

Trigger only if actor of the event is

This check will run after the “Run only on these project(s)” condition and limits the integration to run only if a specific user is the actor or not depending on the operator.

Operator EQUAL means the user must be the user triggering the event

Operator NOT EQUAL means the user must not be the user triggering the event

This is useful for many case, one could be to not make circular calls where a bot comments the issue and an event listen to comment event and comments the same ticket again.

Field changed condition

This check is done after the “Trigger only if actor of the event is” and check if a certain field was changed during the event.

This is useful to determine if a certain field was changed when the issue was edited

JQL Condition. When to execute the event(s)

JQL clause to limit the condition event.

JQL Condition User. User that will be used to run the JQL search. If not set the JQL condition will use current user as actor

In some locked down projects and servicedesk it is not always the case that the user performing the event has permission to run a certain JQL query, in these cases use a actor that performs the search.

Attachment Condition

This checkbox condition will trigger the integration only if there is an attachment available on the issue. When sending attachments to remove systems the call is done as a multipart, sometimes there is a need to limit it to only send if an attachment is present on the issue.