In many cases, there are groups of people that need to be notified when an event happens. Namings and setup may vary after the needs you have.
In this tutorial, we will describe how the members of the group Accounting will be notified when the event Billing is thrown.
Step by step
- Create a group in JIRA or (fetch from LDAP; AD) named Accounting
- assign or load members into the group
- assign or load members into the group
- Create an Event under System → Events named Billing
- Create a custom field named Group of type Group Picker (Single)
- Add the group custom field to the screen of your project
- Edit the workflow of the project, in our example we will have a transition called Send to accounting
- Click Postfunctions for the Send to accounting transition
- Set the Group field to Accounting