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Short guide for integrating Jira Cloud With ServiceNow using iHub Cloud

Create App in ServiceNow

Decide on authentication type, select OAuth2 or JWT.

 OAuth 2 steps

  1. Click All

  2. Type OAuth

  3. Select Application Registry

  4. Click New button

  5. Select “Create an OAuth API endpoint for external clients”

  6. Enter a good name and click Submit


JWT

Setup Credentials in iHub Cloud

OAuth2

  1. Navigate to Credentials

  2. Click Add Credentials

  3. Select OAuth2

  4. Click Save

  5. Enter the following fields;

    1.  Authorization Url: <instance-url>/oauth_auth.do

    2.  Access Token Url: <instance-url>/oauth_token.do

    3. Client Id: from Create App in ServiceNow step

    4. Client Secret: from Create App in ServiceNow step

    5. Scope: leave blank

Send Issue data to ServiceNow from Jira Cloud

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