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In our example we used the default encoding which is UTF-8, other encodings are supported as well.

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Step 7 - Add iHUB Action to save the INC number in the JIRA issue.

To add the INC number to the issue we will need to create a new Action that has the Create Incident action as parent. 

When doing so the response from the parent will be passed down to the child and can be used for further actions, like this setting the INC number in a custom fields.

Image Added

1. Click Create
2. Select Action and enter a name
3. Select Template Category: Jira Core Server
4. Select Template: Edit Issue 
5. Click Create
6. In the configuration select a authentication user to use when updating the Jira issue (Basic Auth)
7. In the body section paste the code in below and change the customfield id to match your field.

{
    "fields":{"customfield_10201":"{{result.sys_id}}"}
}