Comment Issue

This is a tutorial shows how to comment on an issue, this can be useful in many cases. For example to mention ceratin persons on creating or escalations.

Steps

  1. Create a new Action by clicking CREATE button
  2. Enter a name: Comment issue and click CREATE
  3. Select Method: POST and URL: <your_base_url>/rest/api/2/issue/{{issue.key}}/comment
    From the Atlassian REST API we can read to comment on an issue we need to call POST /rest/api/2/issue/{{issue.key}}/comment
  4. Select Authentication method: Basic Auth, specify a user that has comment permission in the project
  5. Add request headers, key: Content-Type with value application/json
  6. On the Body section add the following

    {
        "body":"RINT says hi {{issue.assignee.displayname}}!"
    }
  7. Click Triggers tab
  8. Select ISSUE CREATED event
  9. On JQL Condition. When to execute the event(s) write Project = TESTB and to limit the trigger to the TESTB project
  10. Click SAVE
  11. (Optional) Click Test button, Issue Key needs to be provided and click Send, Then go 3 - View Execution Log.