Clear any field
This is a tutorial shows how to clear a custom field
Assumption
The custom field in this tutorial is called Database Version of type Single Select list on this instance ID: 10301
Steps
- Create a new Action by clicking CREATE button
- Enter a name: Clear field and click CREATE
- Select Method: PUT and URL: <your_base_url>/rest/api/2/issue/{{issue.key}}
From the Atlassian REST API we can read that to set a custom field we need to call PUT /rest/api/2/issue/{issueIdOrKey} - Select Authentication method: Basic Auth, specify an admin user that can add users to groups in JIRA.
- Add request headers, key: Content-Type with value application/json
On the Body section add the following
{ "fields":{"customfield_10301":""} }
- Click Triggers tab
- Select ISSUE RESOLVED event, in this example we will use the Issue Resolved to clear the field.
- On JQL Condition. When to execute the event(s) write Project = TESTB and to limit the trigger to the TESTB project
- Click SAVE
- (Optional) Click Test button, Issue Key needs to be provided and click Send, Then go Log Tab.