Inbox for JIRA settings control when a users will get notified on an event.
User settings
Location
User Profile icon → Inbox Settings
Select the event and the role that you will have when you want to get notified.
Events are triggered in JIRA when changes are made, such as updating an issue or commenting an issue.
Transitions in JIRA is by default triggering a Generic event. This can be changed in your workflow by editing the post-functions. For instance you might want to change the last transition in your workflow to trigger a Issue Resolved or Issue Closed event.
There is a option to limit the notifications to only a list of Projects or to a custom JQL Filter. Filter can be any custom JQL filter.
Global settings
Location
Cog → Add-ons → Inbox for JIRA
The global settings can be reached by going to System > Add-ons in the section Inbox for JIRA or by clicking Configure on the add-on.
This page control the default user settings for your organisation. Changing these settings will reflect on each user that has not yet changed their own settings.
The purpose with these settings is give the JIRA admins ability to control a default template for the users.
Users that changed their own settings are overriding the global settings.