SLA is on Swedish business hours, GMT+1 Time Zone.
Time to first response | Time |
|---|---|
Highest | 1h |
High | 4h |
Medium | 6h |
Low | 16h |
Lowest | 24h |
Rixter AB support is closed on Swedish public holidays:
New Years Day (January 1)
Epiphany
Good Friday
Easter Monday
International Workers' Day (May 1st)
Ascension Day
Second Pentecost
Swedish National Holiday (June 6th)
Midsummer Eve
Christmas Eve (December 24)
Christmas Day (December 25)
Second Christmas Day (December 26)
New Year's Eve (December 31)