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In this tutorial, I will describe how to do it with salesforce and some of the use cases that we see are common.
So we
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want to achieve this:
When an issue is created it sends that to Salesforce and updates the issue with the case number and status.
Secondly, we want to fetch the status of the case to find out if there has been any update.
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This can also be done on a periodic schedule by using the cron expression. (not covered in this article)
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