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Inbox for JIRA settings control when a users will get notified on an event. Events are triggered in JIRA when changes are made, such as updating an issue or commenting an issue.

User settings

Info
titleLocation

User Profile icon → Inbox Settings

or

In use the Inbox Settings link in the bottom of the menu

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Event \ Role table - Subscribe to notifications

Select the event and the role that you will have when you want to get notified. 

Events are triggered in JIRA when changes are made, such as updating an issue or commenting an issue

The event role table is used to mark when the user shall get notified. All event types are supported including custom event.

How to subscribe to an event / notification for a role?

Check the select box for the event row with the role that shall get notified.

How to subscribe to an event / notification for a role?

Uncheck the select box for the event row with the role that shall get notified.


Note

Transitions in JIRA is by default triggering a Generic event. This can be changed in your workflow by editing the post-functions. For instance you might want to change the last transition in your workflow to trigger a an Issue Resolved or Issue Closed event.

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Filter out notifications

There is a an option to limit the notifications to only a list of Projects or  or to a custom JQL Filter. Filter can be any custom JQL filter.. 

Projects

Each user has the ability to select the project that they want the notifications shall apply to. 

This is done by selecting the project in the Projects select field.

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JQL Filters

Specify any JQL filter to control the notifications even further. 

Info

Some examples:

Risk manager might only want to get notified if a Risk appears, then that person would set the JQL filter to be: type = Risk

Others might just be interested in high priority then they would set the filter to: Priority = High